Privacy Policy
Effective Date: January 1, 2025
At Rovix Cloud, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
Account Info:
Name, email, phone, address
Technical Data:
IP address, browser type, access logs
Billing Info:
Payment details via secure third-party processors
2. How We Use Your Data
- To set up and maintain your services
- To provide customer support
- To send account or promotional updates
- To comply with applicable laws
3. Cookies and Analytics
We use cookies to:
- Manage login sessions
- Monitor site traffic
- Optimize our services
Consent is requested before applying cookies to EU visitors (per GDPR).
4. Data Sharing
We do not sell your personal data. We may share it:
- With secure third-party vendors (e.g., payment gateways, domain registrars)
- With legal authorities if required by law
5. Data Retention
We keep your data:
- As long as your account is active
- As required by Nepalese laws for billing and auditing
6. Data Security
We implement:
- SSL encryption
- Firewalls and DDoS protection
- Role-based access controls
7. Rights for EU Residents (GDPR)
If you are in the EU, you have rights to:
- Request a copy of your personal data
- Correct or delete it
- Object or restrict processing
- File a complaint with your data authority
- Transfer your data to another provider
Data transfers outside the EU are secured with Standard Contractual Clauses (SCCs).
8. Updates to This Policy
We may update this policy. Any changes will be posted on our site with the updated date.
Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: privacy@rovixcloud.com